CRM API: webhooks for create, update and delete events
T
Thomas Mueller
User story
As an integrator, I want to subscribe to CRM changes, so that our systems stay in sync without polling.
Problem / context
Support asked us to post this separately (13.10.2026): there is no event subscription for CRM changes.
Acceptance criteria
- Webhook / event subscription for create, update and delete per object type (contacts, companies, opportunities, activities, tasks, custom objects).
- Payload contains the changed fields and the actor (user, AI employee, automation or API).
- Retries and a delivery log.
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