Maintain a consistent source of truth by syncing Contact and Company data, now available in Partner Center and Business App.

The new enables a seamless, two-way data sync for Contacts and Companies between HubSpot and Vendasta’s Business App. Once connected, the integration automatically keeps records aligned across both platforms, ensuring that updates made in one system—such as phone numbers or email addresses—are reflected in the other.

Many sales and marketing teams rely on both HubSpot and Business App to manage customer relationships, but keeping data aligned manually is time-consuming and prone to human error. This integration eliminates manual data entry, prevents record discrepancies, and ensures that teams are always working from . By reducing duplication, partners can focus on driving growth rather than managing administrative tasks.

To get started with the HubSpot integration, follow these steps:

The integration currently supports a two-way sync for Contacts and Companies. Future updates may expand to additional data types.

Both Partners and their SMB clients can use it. Partners manage the connection in Partner Center, while SMBs benefit from synced data within Business App.

No, deletions in one system do not automatically delete records in the other to prevent accidental data loss.

Your AI Sales Assistant can now read and update opportunity data and custom object fields in Business App, automatically, based on what happens in your sales conversations. Less manual entry. More accurate pipeline data. An always up to date CRM.

CRM AI's Sales Assistant now goes beyond contacts and companies. After a meeting or sales activity, the AI can automatically update opportunity details like price and pipeline stage, and custom object fields, such as vehicle year and model, based on what was discussed. You choose which fields the AI can update and whether it should always overwrite existing values or only fill in empty ones. The system also respects field restrictions, so it will never update a field with an invalid value.

On top of this, a new automation time trigger means you can prompt the AI Sales Assistant to proactively find and act on data updates autonomously without waiting for a meeting to trigger it.

A CRM is only as useful as the data inside it. But keeping opportunity records and custom fields accurate requires reps to manually update them after every call, meeting, or touchpoint, work that's easy to skip and even easier to do inconsistently.

Previously, CRM AI could automatically update contacts and companies based on meeting activity, but opportunities and custom objects still required manual entry. Now the AI Sales Assistant handles those updates too, giving sales teams a self-updating CRM that reflects the true state of every deal without the administrative burden.

The result: sales reps spend less time in data entry and more time selling, while managers get pipeline visibility they can actually trust.

Available to accounts with CRM AI.

Get full data accuracy and transparency through automatic updates from form submissions, and a complete change tracking system now available in your CRM.

Two updates work together to make your CRM more trustworthy.

When a form is submitted, the values it contains now automatically overwrite the corresponding fields in your CRM. No stale information left behind from older submissions: what's submitted is what's stored.

Every field update in your CRM is now logged in Field Change History. Whether a field was updated by a form submission, the AI Sales Assistant, a teammate, or the system, you can see exactly what the previous value was, what it changed to, and who or what made the update.

Your CRM is only as useful as the data inside it. When a customer submits a form with updated contact details, that information should immediately reflect in their record. As AI takes on more data management tasks across the platform, knowing exactly what changed and why isn't just helpful, it's essential.

These two updates address both sides of the problem: form submissions now reliably keep records current, and Field Change History ensures that every update—human or AI-driven—is transparent and attributable. Together, they give you and your clients a CRM they can trust.

Both features are available now in Business App.

happen automatically—no configuration required. Submit a form, and the corresponding CRM fields update immediately.

Vendasta is upgrading the infrastructure behind all WordPress Hosting sites. This is a significant improvement for your clients, with better uptime, faster performance, and stronger security. We will be upgrading the version of PHP and WordPress core for sites that need it in waves through May 15, followed by the infrastructure migration in phased batches from May 25 onwards.

Vendasta is migrating all WordPress Hosting sites to an upgraded infrastructure. This improvement provides better uptime, faster performance, and stronger security for your clients' sites at no additional cost.

Managing self-hosted infrastructure can lead to performance bottlenecks and security risks for SMBs. With this upgrade, your clients will experience:

The infrastructure that powers your clients' WordPress sites will move to an upgraded hosting environment. For most sites this will be seamless. Your clients will continue to manage their sites through Business App. As part of this transition, two things are changing:

We are rolling this out in waves to ensure every site is handled carefully and any compatibility issues are caught early.

For most partners, nothing. We are managing this migration proactively. For the small number of sites that need prerequisites updated first, we've got you covered.

If you have any questions about this change, please contact the Vendasta support team. We are here to help and want this transition to be as smooth as possible for you and your clients.

No. This is an infrastructure improvement included in your current pricing.

Don't worry. We will handle the PHP and WordPress core upgrades for you as part of the phased rollout between now and May 15, ahead of the infrastructure migration starting May 25.

Two new AI employees are coming to , built to execute your clients' social and blog strategy automatically, week after week. The handles social content creation, scheduling, and provides insights on performance. The turns business context into publish-ready, SEO-optimized blog posts. Together, they give local businesses a full content department that never needs to be briefed.

Many local businesses and time-strapped partners struggle to maintain a consistent online presence, often lacking the time or dedicated staff to create high-quality social posts and blogs. This leads to missed opportunities for leads and search visibility.

The new AI employees solve this by providing a workflow that ensures on-brand content goes live every week. This allows partners to deliver a full-service marketing experience at scale, while local businesses gain professional-grade consistency and domain authority without the overhead of a marketing team.

The AI Social Media Manager generates and publishes social posts every week based on the business's goals, brand voice, and trending topics. Businesses choose whether content goes live automatically or saves as a draft for review.

The AI Blogger writes one FAQ-style blog post every week based on the business's services, active promotions, and the questions customers are actually searching. No briefing required. Posts are published directly to WordPress or saved as drafts for review.

For businesses that want more control, Social AI Premium includes a conversational experience inside Business App. Generate, draft, schedule, and publish social and blog content through a chat interface, including image generation and editing, all in one workflow.

As part of this launch, the product currently named "Social Marketing" will become , reflecting the shift to an agentic, automated content experience. In the Marketplace, it will appear as with three editions: Standard, Professional, and Premium.

With the AI Social Media Manager and AI Blogger included, helps businesses:

Our team of experts can configure Social AI Premium for your clients so it delivers value on day one. The includes:

Time-strapped partners managing multiple SMB clients, and service-based businesses, such as home services and professional services, who need consistent content but don't have a dedicated marketing team.

is the always on content department for SMBs. With the AI Social Media Manager and AI Blogger, businesses can:

More details and resources will be coming soon!

Vendasta Services is excited to announce new ways to purchase AI Employee Setup! Two distinct purchasing paths to capture all of your and your customer's needs:

The AI Receptionist Setup service you have come to know and love will now be available as AI Employee Setup in the marketplace. You’ll be able to purchase any AI Employee Setup through a single marketplace solution, making it easier for you to package and sell to your customers.

You have been asking for a service that continues to support AI employees long after the initial configuration. Our newest offering will be the complete package, providing expert-managed care to ensure your client’s AI employees stay accurate, responsive, and fully connected to their business. With unlimited tweaks to prompting and automations, updates to the AI’s knowledge base as their business evolves, and a monthly performance report, this will provide you with the perfect solution to support your clients with a complete AI employee workforce, set up and maintained by experts. More details on a release date and pricing will be coming next week, so stay tuned!

Instead of managing multiple, role-specific SKUs, you now have one universal solution. When ordering, you simply select the specific AI Employee type your client needs from a dropdown menu in the fulfillment form.

Each AI employee setup requires a product that unlocks capabilities. If the product is not active at the time of order, our team will activate the corresponding product on your behalf. A list of required corresponding products can be found on the product page.

Visit the Marketplace to get started with the new AI Employee Setup.

We’ve optimized our email infrastructure to resolve issues with "Pending" statuses and delivery delays. These updates ensure your large-scale campaigns send on time, as scheduled, without being throttled into multiple batches.

To support high-volume "blast" days and prevent delivery delays, we’ve significantly raised the minimum daily limits across our Channel Partner platform subscription tiers:

These changes are live now for all accounts. Your campaigns will automatically benefit from the higher throughput and improved reliability.

Email and campaign performance metrics are now included in the Executive Report in Business App. See delivered, opened, and clicked stats for standalone emails and campaigns alongside the rest of your business reporting—all in one place.

The Executive Report now includes stat cards for both standalone emails and campaigns. Each card breaks down key engagement metrics—delivered, opened, and clicked—with both graph and table views. Whether you're running a targeted email or a full campaign, performance data is now surfaced directly in the report your clients already use to understand how their business is doing.

Email is one of the most direct ways businesses connect with their customers, but without clear performance data in the right place, it's hard to know what's working. Partners and SMBs have needed to look in separate areas of the platform to understand how their emails and campaigns performed—disconnected from the broader picture of business health.

Now, email and campaign stats live alongside the rest of the Executive Report, making it easier to see the full impact of marketing activity without switching views or tools. This is especially valuable when reporting to clients: instead of pulling separate numbers, partners can walk clients through a complete performance summary in a single report.

SMB users can now manage team permissions and update their own email address directly in Business App, no partner involvement or support ticket required.

Two updates make it easier for businesses to manage their own accounts without needing outside help.

Users with the "User Management" permission can now view the full users list and control exactly which permissions to grant when inviting someone new—all without contacting a partner or raising a support request. A built-in safeguard prevents users from accidentally removing their own access to the Users or Admin tabs, so self-lockout is never a concern.

Users can now change their email address on their own, directly within Business App. Something that previously required a partner or support team to action can now be done in seconds by the user themselves.

Small account management tasks shouldn't require outside help. When a team member joins, leaves, or changes roles - or when a user simply needs to update their email address - waiting on a partner or support ticket creates unnecessary friction and delays. These updates put everyday admin tasks where they belong: in the hands of the people who need them done.

Both features are available now in Business App.

Keep deals moving and align external stakeholders by sharing meeting recordings via unique public links, now available in Business App.

External link sharing allows you to generate a public URL for any meeting recording to share with people outside your organization without requiring them to log in. Recipients can watch the video directly in their browser, ensuring stakeholders see the most important "aha" moments of a call instantly.

Sharing meeting insights with prospects or clients used to be a high-friction process that could stall momentum.

Meeting recording is available to Business Accounts with CRM AI.

No. The link remains active as long as public access is enabled. If you disable access, the link stops working, but re-enabling it restores the same URL.

No. The public link only provides access to the video recording. All other meeting data, such as transcripts and sales coaching, remains internal.

Not currently. Anyone with the link can view the recording while public access is enabled. We recommend disabling sharing once external access is no longer needed.

Only the meeting host, creator, or an authorized user with write access to the meeting can enable or disable external sharing.

Learn more