new
Local SEO
Reputation Management
Social Marketing
Business App
Email Campaigns
AI
- Check the status of Listing Sync Pro and Listing Distribution sources at a glance, from these new cards on the Overview page. [2:25]
- Grow citations, facilitated by improved search processes that pull results from six search criteria instead of just business name and phone number. [2:36]
- Get AI-generated business profiles in multiple languages. The AI generator will respect the language set in a user’s Business App profile. [2:46]
- Request reviews via SMS with Reputation Management Premium. U.S. and Canadian clients receive 50 SMS credits monthly with their plan. Reminder: U.S. accounts must register their SMS numbers for A2P compliance; the form is readily available in Reputation Management.Learn more [00:23)
- Manage reviews from new source, Redfin, a leading directory for property listings and realtors in North America. Learn more [1:42]
- Customize tone, length, and style of social posts the new enhanced AI text editor. [1:57]
- View the built-in prompt generated by Vendasta to see what is informing the AI content generation along with your own prompt. [2:12]
- Ready-to-go templates to get started quickly
- AI-powered composer to customize text and imagery
- Synced to Contacts page in Business App to facilitate adding recipients
- Full analytics on each campaign to analyze performance
fixed
Social Marketing
Automations
Business App
Sales & Success Center
Orders
new
Automations
Business App
Snapshot Report
Inbox
Partner Center
Email Campaigns
Orders
Accounts & Contacts
AI
APIs & Integrations
Opportunities & Sales Pipeline
- When creating or updating accounts via API, access the same new list of business categories as are available in Partner Center, Sales & Success Center, and Business App.
- When canceling products via API, choose to remove customer access immediately or at the end of the current billing cycle.
- Add links in Business App to tools that are not currently part of the Vendasta Marketplace so that your clients can access everything from one location. The links may go to websites that are public or have their own login, client specific web pages that you specify when activating the product on the account, websites that use OAuth2 SSO from Business App, and websites that use the older SAML SSO standard.
- Generate and send Snapshot Reports automatically with “Create a new Snapshot Report” in Automations.
- Add AI-generated text and imagery to emails in a couple clicks with the "Suggest Content" button prominently displayed in the Email Builder.
- Create opportunities and manage sales pipeline from Partner Center.
- connect to Google Business messages, so they can respond to messages in Google Search or Maps from Inbox.
- install a web chat widget on their website, so that visitors will be greeted instantly by an AI Agent, which will capture the person’s name and contact info.
- send thousands of SMS messages via Inbox per day. SMS messaging will be moving exclusively to Inbox Pro on November 30th. U.S. and Canadian businesses will have an allowance of 3,000 messages per day, up from the current limit in Inbox Standard of just 100 per day.
fixed
Reputation Management
Automations
Business App
Task Manager
Inbox
Orders
new
Local SEO
Reputation Management
Social Marketing
Premium Reports
- Control access to editing keywords and radius settings. Learn more
- Sync business attributes to Bing.
- Register SMS numbers in Reputation Management Premium.
- Share social content to custom feeds via API. Learn more
- identify purchasing trends and find opportunities for expansion to new markets.
- improve sales performance and forecasting accuracy with over ten reports to track and analyze everything from pipeline health to win rates.
- track accounts receivable to stay on top of expected monthly income and overdue invoices.
- monitor clients' connections to and engagement stats on social and listing sources.
- review automation records to monitor execution and identify opportunities for further efficiency gains.
- [coming later] get insights on profit by product and by customer to inform pricing adjustments, resource allocation, and more.
- view dozens of reports required to run your business in one place, with more being added regularly.
- control access by report to make sure sensitive information is protected
- easily export data to CSV for further analysis.
- [coming later] build your own, custom reports tailored to your business needs.
fixed
Local SEO
Reputation Management
Social Marketing
Business App
Partner Center
new
Local SEO
Social Marketing
Business App
Task Manager
Inbox
Orders
AI
- Confirm message delivery with new status label and time stamp
- Track status of A2P registration for SMS numbers in Business App > Settings > Inbox Settings,and get details on next steps if further action is required.
- [Coming Soon] Get notified via email of an SMS number's approval or rejection for A2P compliance.
- Ensure business profiles are complete to optimize search rankings and get accurate insights from Local SEO's keyword tracking table and grid.
- Find the add-ons associated with a product linked in its listing to easily browse and add them as needed. Search within this filtered view to zero in on a particular add-on.
- Contact records in Customer Voice are synced to Reputation Management Premium. Name, ID, email, and phone number are now available. Email and SMS statuses that show when a request was sent, opened, clicked on, etc. will be added in early Fall 2023.
- Use AI to craft social posts for multi-location businesses quickly. Generate text and imagery from a single prompt with the AI-powered composer in multi-location Business App.
- Access Task Manager from Partner Center without needing to activate the app from Marketplace or create an account to get started.
- Differentiate recurring tasks from one-timers at a glance with the recently added recycling icon ♻️
new
Reputation Management
Business App
Customer Voice
AI
- Request reviews via email to collect reviews from satisfied customers across multiple platforms like Google, Facebook, and other review sites of their choosing.
- Be ready to request quickly with ready-to-go templates in the new Email Builder.
- Customize those templates with AI to include just the right messaging and imagery for each audience.
- Import, edit, and filter contacts to segment recipients and tailor requests according to customer or purchase type.
- Track open and click-through statuses for each recipient.
- 50 SMS messages for your clients in U.S. and Canada
- Easy SMS number registration via a built-in form for A2P compliance for your U.S. clients

- View the full revision history of edited reviews from Google and Facebook, including the date, content, and rating. Learn more
- New review source: Manage the reputation of clients in the automotive industry with new review source CarGurus. Learn more
fixed
Local SEO
Business App
Partner Center
Email Campaigns
new
Reputation Management
Automations
Business App
Snapshot Report
Inbox
AI
APIs & Integrations
- Document the reason for product cancellations with the Cancel Subscription Assignment API by including a category code and a comment, making it easy to track trends and find out if pricing, performance, competition, or something else is causing the reduction in revenue.
- Set specific admins as eligible to trigger an automation for sensitive workflows that might require senior oversight, such as cancelling products on unpaid accounts.
- Append content when updating data on custom fields.
- Businesses serving US-based clientele must register their phone numbers before August 31st in order to continue messaging via SMS. Registering is easy via the built-in registration form in Inbox. Learn more
- Share images via SMS to facilitate promotion, collaboration, and timely support.
- Introduce your clients clients who use SMS messaging to the upcoming Business App Pro plan; it will soon be required for clients to use SMS messaging. Learn all about Business App Prohere!
- Send text messages to customers and request reviews within the United Kingdom with the SMS 50 pack - UK add-on.
- [Coming Soon] Request reviews via email with Reputation Management Premium to generate more positive reviews for your clients. Keep tabs on Reputation Management Premium's progress by voting here!
- Google Business Profiles for service area businesses are included, enabling review stats that assess online reputation.