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Roadmap

Planned

Official Vendasta MCP (Model Context Protocol
AI Workforce
Adding TikTok URL to business socials and renaming Twitter to X
Local SEO & Listings
Workflow Organizations - Folders
Automations
Export Opportunities from Business App
CRM AI
Summarized Lead Too Long - Due to Session History
Conversations AI
Blocking emails in Conversations
Conversations AI
Conversation AI Leads to external CRMs?
Vendasta Services
Voice conversation with AI Receptionist
AI Workforce
Chrome Extention and Microsoft Add-on for CRM
CRM AI
AI Assistant @ the Business App Level
AI Workforce
More Sorting Options for Inbox
Conversations AI
Request to Review and Deprecate Foursquare from Listings Distribution Network
Local SEO & Listings
Stories
Social Marketing
Automated List Cleaning Based on Engagement for Email Campaigns
Campaigns
Talk to Chat!
Conversations AI
Partner-Level Notification for AI Receptionist Handled Calls (No Call Forwarding)
AI Workforce
Chat export from Conversations AI
Conversations AI
Add the ability to send conversations to live agents.
Conversations AI
CRM Forms Need Improvements
CRM AI
Resize Custom Field Input Box
CRM AI
AI Workforce Product Knowledge
AI Workforce
Feature request - additional custom fields like check boxes and file upload
CRM AI
Consider Product Name Change for Local SEO
Local SEO & Listings
Unify Partner Center & Business App
Other
In-App Help & Guides for End Customers in Business App
Other

In Progress

Multi-employee workflows
AI Workforce
Vendasta Vibe: Build custom websites, apps, and dashboards without writing a single line of code in minutes.
Vendasta Vibe
Generate automations with AI
Automations
Use Vendasta Vibe to create Proposals & Signatures tool
Vendasta Vibe
View meetings scheduled within a custom time range
CRM AI
Automation trigger when an email is received
APIs & Integrations
AI Chat Agent Response to Media Files
Conversations AI
Email Sync with ACtivity Feed
CRM AI
Send 1:1 emails from inside the CRM
CRM AI
Vendasta's AI Assistant can Submit Feedback tickets, so we don't have to!
Other
Automated Spam and Malicious-intent filtering for Conversations, "Mark as Spam" feature for spam messages
Conversations AI
Downtime Notification Improvements
WordPress Hosting
Vendasta CRM direct integration for Facebook lead ads
CRM AI
Add the ability to create special instructions for AI like in Social Media and Live Chat
Reputation AI
Hubspot integration
APIs & Integrations

Complete

Scheduled Automation Triggers
Automations
AI-Powered Snapshot Insights
Reports & Analytics
Ability to configure meetings to select "All" in My Meetings scheduling rather than 'Round Robin' and 'Client Selection'.
CRM AI
Add a Booking App
CRM AI
Booking automation into as contact crm
CRM AI
Opportunity Notification - Dynamic Recipient in Automations Based on Owner
Automations
Add "Create Opportunity" Action for New CRM in Automations
Automations
Add date and local time with AI workforce messages
AI Workforce
Business App admins to manage users
Other
SMS notifications
CRM AI
Keywords Case Sensitivity
Local SEO & Listings
White Label Issue with Hike.
Other
Shut off AI Receptionist response once User Interacts
Conversations AI
Invoice number in downloaded file
Commerce
Export Contacts from CRM in Business App
CRM AI
Posting ability to YouTube from single location SM composer
Social Marketing
Facebook Reels in Social Marketing
Social Marketing
Automate review responding in Reputation Management
Reputation AI
Add Custom Links to Business App Menu
Other
Automated SMS response to calls
Conversations AI
Lead to sms txt
Conversations AI
Inbox Pro To Send SMS Text to Designated Representative
Conversations AI
Feature Request - Enable chabot over SMS
Conversations AI
Recurring Invoices Breakdown
Commerce
Make it Easier to Edit Notifications by User
AI Workforce
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