Connect Inbox Pro to Whatsapp Messages
in progress
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Mustafa Tayyeb
Give user the ability to integrate private messages from WhatsApp Business / Personal accounts into the Inbox, so messaging from customers via WhatsApp is centralized for a team to manage in Inbox.
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Vendasta Team
in progress
Now in progress – the ability to connect an existing WhatsApp Business account to Inbox, to send approved templates, and chat with inbound messages from leads and customers.
Useful for following up with website leads for businesses that don't have SMS.
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Hilmi Armoush
Vendasta Team, Just checking if you have any update on when this feature can be made available?
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Ahmed Elkurdy
I get a request for this from clients almost daily. I have a few clients using 3rd party apps for this, once we have on business app, it will be the most important aspect for them, especially with our other business app features like CRM
Vendasta Team
under review
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Ahmed Elkurdy
Vendasta Team hey team, this has been marked under review since Feb 28, its now May 5th, so just wondering if there might be any plans for this yet. Much appreciated, and keep up the great work :)
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Mustafa Tayyeb
Vendasta Team Yes, would really appreciate an update on this one. Having this would make the inbox pro an extremely robust solution
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Dennis Harder
Vendasta Team I would also like to hear an update on this.
Integration of WhatsApp would help to get customers to sign up for InboxPro.
Jehan Zouak
Thanks for your interest in a WhatsApp integration for Inbox! Currently there is no change to the status of this request. It is still under review, with the team working to bring other improvements to Inbox, such as the recently released Instagram integration and AI web chat training. You can learn more about those here.
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Brandon Kidd
I've had a few requests for this as well. I'd love to see this integration prioritized.