Add Snapshot Data to Multi Location Dashboard
It would be very beneficial for sales and customer acquisition to show all the data gained by the Snapshot (as it is already the case with reputation) to show for other aspects such as social media and digital advertizing.
Local SEO and separate ranking heat index.
We have many customers who hope to expand on using the heatmap and wanna place it around where they have service areas, could there be a option added where its like a place and set for numbers and you can make it like each month you get 10 free updates, and charge like you do 9 dollars or so for 50 more times each month. there are products that let them do this but ours is more ingrained and rather not use a third party.
Connect Inbox Pro to Whatsapp Messages
Give user the ability to integrate private messages from WhatsApp Business / Personal accounts into the Inbox, so messaging from customers via WhatsApp is centralized for a team to manage in Inbox.
Inbox Web Chatbot can be instructed to ask for email in ADDITION to, or instead of SMS number
Currently, the web chat assistant in Inbox asks for a name and SMS number when capturing a lead, and also asks for an email address as a fall back if the user doesn't want to provide their SMS. Some businesses may want to have their web chat assistant ask for an email address first – in addition to (or instead of) SMS. They may also want it to ask for an additional contact field, like address.
Add the ability for clients to upload their files
Add the ability for clients to upload their files to a submission folder under the files tab in the business app.
Credit to Customer Account
Would it be possible to add a feature to add a credit balance to a customer's account? For example, we accidentally experienced double billing, but rather than processing a refund, we would like to give the customer an account credit. Also, we have some customers who would like to pay for services like Website Pro upfront for the year. This way they can make a one-time payment and we assign the credit to the account for that subscription that they prepaid.
Lead Capture Form for Inbox Pro
Would like a simple lead capture form to integrate with inbox. Chat is great, but simple lead capture forms are still very effective. Would like to be able to capture basic info such as email, name, phone, etc and also customizable fields.
Email integration with Inbox Messaging
Give users of Inbox Messaging the ability to send a message via email, instead of SMS. Allow a receiver of an Inbox message via email, to reply to the email, and the reply goes back into the Inbox app.
Add the ability to transfer domains in from other providers
Please add the ability to transfer domains in so that all the domains for our clients are on one platform instead of having to login to multiple domain name providers.