Business App

Currently this piece does not allow for it to be trained like the rest of the AI features available in the platform. It would be great if this too could be trained to sound less robotic and to include a way to exclude words or phrases in responses. We are seeing a majority of the responses use the words "thrilled" or "delighted" in a positive review response and this does not provide responses that sound authentic and true.

Please add the option to duplicate forms

Add an option to pass the Stripe % Usage Fee onto the customer

Please add "Pay by Check" to the payment options. Certain clients would prefer this payment method.

Sometimes Vendasta does not find a company's GBP, yet it is vital that Vendasta's evaluations access the right profile. We need a way to manually enter it if Vendasta misses it.

We're losing out on deals because Inbox Pro can only crawl so many pages. We've had two where there's an issue with Inbox not being able to crawl their 5000+ pages of products. If this costs additional, it would be a nice add-on for customers who sell many products on their website.

At this time, support tells me that I cannot hide or disable the Administration Tab from my clients Business App. That tab gives the user the ability to reconfigure the email settings which should not be an option for the basic user. I believe that you need to give the Agency the option to remove or disable that from the user.

A majority of the businesses I work with are service area businesses, but they don't show up in the Find Leads tool, making it close to unusable for me.

Accounts in Partner Center can be categorized as Prospects, Leads, or Customers. Can we add a category for Former Customer? We need to be able to differentiate between potential revenue, current revenue, and potential recovery revenue.

A section in the snapshot report that detects the presence of a chatbot on the website, possibly even who provides it