Business App

Inside the CRM we need a product catalog and a products tool. THis is very urgent for customers to use the CRM.

Vendasta is positioned as a white-label provider, but the “Conversations” tab name appears across marketing and product references. This undermines the white-label experience because anyone can search for “Conversations” and find Vendasta, revealing the source provider instead of my agency brand. True white-label means I can fully rename and present this software as my own. I am requesting the ability to change the “Conversations” tab name (and similar branded terms) to align with my agency branding. This will ensure clients see only my agency's product name, not Vendasta’s, when using these tools.

The ability for a team to make an internal-only private note in an Inbox conversation, to save context for anyone on the team to see.

The quality of the AI Content in Social Marketing Pro is not useful to the client. They said they are better off using open AI for the content.

In professional Tier, the Partners should have access to two markets, like Canada and US, for instance.

Request to add Yesware Pro as an available option in the Vendasta Marketplace, as it is compatible with the Vendasta CRM and would offer a more affordable alternative to Premium—especially since the Campaign tool needed is already provided within Vendasta, making the additional features in Yesware Premium less important for our use case.

What would be a awesome feature is to have the Inbox AI respond back over the Facebook channels just like it does in the web chat, so if the company doesn't respond in time the chat can still answer based on its knowledge to google chat users, fb users. User can make it a choice where the company wants the AI to be able to auto respond.

SMS campaigns are coming to Campaigns Pro in Business App. Soon after the release, you'll also be able to get unique copy for clients' SMS messages with AI, just like you can for their email campaigns.

Enable clients to invite and manage their team members within the Business App. Certain admin roles could be assigned to existing users, enabling them to view all users assigned to the account(s) and controlling specific features and products to which they have access.

It would great if we could check a box to notify a team mate. Right now it only goes to a client. It would be nice to be able to send a message to a teammate that he or she needs to hear.