Last time user logged in
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Ryan Blitz
In partner center we have the ability to see the last log in for team members. It would be helpful to be able to see that same information for clients using the business app. How can we see when the last time a user was logged in to the business app?
Log In
Jehan Zouak
Jehan Zouak
Merged in a post:
Reporting/Ability to see if User signed into Business App
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Markéta Čiperová
As a partner, I´d like to know who signed into Business App and who did not (eg, to understand if my acquisition campaign worked and to follow up with those who didn´t)
The information used to be available under PC> Users, and I believe in SSC as well, but it was removed.
We would like to have this customer activity reported on back somewhere, with the ability to filter/make exports based on this condition (signed in/ did not sign in)
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Gabriel Tsoi
open
We will begin to support a small slice on this as part of the work to introduce Contact and Company page into Partner Center, see https://vendasta.canny.io/account-contact-management/p/contacts-and-companies-in-partner-center.
Here's a sneak peak image:
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Thomas Mueller
This becomes an ever more important feature. Not only as an agency you will need to know and understand how often the customers users log into the platform and also what applications they are using and for how long.
It helps dramatically to improve user and account retention, knowing which account/user is not actively using the apps and others are heavy users.
Therefore each and any application should log in detail the account, user, date, start time, end time of each application usage and provide this in a user activity dashboard.
Also, our customers with multi location want to know from us, who are the active users and who are the losers. Currently we are not really able to show that.
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Thomas Mueller
Absolutely, I currently use a rather complex mechanism of automation, generating an eMail notification, which I read in Zapier in order to fill a Google Sheet which then gets massage with AppsScript to show the needed stats.
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Thomas Mueller
I agree. Currently I use a workaround of automation sending me an email which I run through a costly Zapier into a google sheet track that.
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George Leith
Ditto pls