More Context, Automatically
Engage your social media audience effortlessly with the latest update to Social Marketing. Extra context is now available to the AI-powered "Suggest Reply," improving the quality and relevance of AI-generated responses to social media comments.
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"Suggest Reply" now utilizes AI Knowledge and Social Post Instructions when generating replies.
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To update context for social posts and comment responses, go to
Business App > Social > Launch > AI Settings.
Why it's Important
  • Craft sharper, smarter replies:
    AI-powered replies with full context are more aligned and intelligent, crafted with a deep understanding of not only the post content and comment, but the responding business.
  • Ensure stronger contextual understanding:
    Each suggested reply is now more thoughtful and tailored, fitting the conversation seamlessly.
  • Maintain consistent quality:
    Users can expect coherent, relevant, and consistent replies across all interactions.
  • Increase efficiency:
    Replies will be generated faster and with higher quality, streamlining social media engagement for SMBs.
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Get Picture Perfect with Pexels
Never struggle to find the right image for social content again. Pexels imagery is available right in Social Marketing, providing direct access to a vast library of high-quality, royalty-free images, and streamlining your content creation workflow.
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Why it's Important
  • Browse & select high-quality images:
    Easily access a wide range of stunning, royalty-free images from Pexels, perfect for enhancing your social media posts.
  • Save as drafts:
    Plan your posts ahead of time by saving selected images as drafts for future use.
  • Schedule & publish effortlessly:
    Complete your content planning by scheduling and publishing your social media posts, complete with eye-catching visuals.