AI Workforce

Please add a media library so customers can upload/save their media assets to the platform and be able to easily use/access them when needed.

Customer feedback indicates a strong desire for a more intuitive AI content workflow that begins with the customer's existing media rather than AI-generated content. Requested functionality: Allow users to upload or select photos from a Media Gallery containing their own business images and assets. Enable the AI to analyse the selected image(s) and generate relevant educational, promotional, or social media content based on the visual content and business context. Allow users to specify content goals (e.g. educational post, promotional offer, engagement post) after selecting the image. Use case: Businesses often have extensive libraries of authentic photos showcasing their work, products, or services. Customers expect to upload these images first and have the AI create captions, post copy, hashtags, and content suggestions around them, rather than generating AI content and images that must later be replaced. Customer impact: The current workflow is perceived as backwards by some users, as it requires prompt creation and AI-generated imagery before substituting with their own assets. This functionality would improve usability, increase adoption of AI features, and better align with customer expectations for AI-assisted social marketing.

Give partners AI workforce access to their marketplace pricing naming, pricing, and descriptions to enable an AI employee to send out quotes without human intervention for easy sales.

We have the AI Assistant at the Partner Level, but our clients need to. This would be a tremendous enhancement of the Business App and I believe the client would get more value out of the app and use more. The content needs to be white label in nature. I can provide more requirements if needed.

We would like the ability, at the Partner Center level, to have the AI Voice Receptionist automatically send a notification (email, SMS, or in-platform alert) to one or more designated partner team members whenever a call is received and handled by the AI receptionist. The purpose is to ensure our agency team can quickly review and respond to these calls as needed. Key points: Notifications should be managed and configured at the partner level (not per client). The notification should include relevant details (e.g., client name, caller info, summary/transcript, time of call). We do not want the call forwarded; the AI receptionist should handle the call as normal and only notify us after handling. This will help our team provide timely follow-up and ensure no important calls are missed across our managed accounts. Thank you for considering this enhancement!

Once you publish your AI receptionist phone number to your listings, you start getting hundreds of the same spam calls a week. They leave an automated message, then a conversation is created. If the follow up text goes out, then the spam responds and they go back and forth endlessly. This is wasting a ton of minutes and texts. We need to be able to block these and then have the conversations automatically deleted so our conversation modules aren't jammed up.

Vendasta should adopt or integrate with the Model Context Protocol (MCP) to enable smarter, AI-native automations. MCP allows tools and agents to share persistent, structured context across workflows, making Vendasta more extensible and interoperable with external systems. This would empower deeper personalization, memory across tasks, and multi-agent collaboration—ideal for modern local business automation. Vendasta could build a native MCP layer or offer integration points for existing MCP ecosystems, enhancing its developer ecosystem and automation flexibility. This future-proofs the platform, boosts partner value, and positions Vendasta as a leader in intelligent, context-aware business solutions.

Looking for the ability to send super personalized cold outreach to prospects via email campaigns, SMS in conversations, and then the ability to drop them a DM in LinkedIn via Conversations. This would be massive if we can crack the code for that!

It would be great to be able to rename AI employee chats. It is very difficult to search through them now, as the chat preview is usually quite generic and unhelpful. It would also be great to incorporate a search tab, like ChatGPT and others have, so you can search for keywords and terms across all of your previous chats.

Users should receive notifications when email or SMS credit are running low so they can plan for campaigns accordingly. If they need to purchase more they should be given a clear CTA or link to take them straight to the item to purchase more