Product Updates: 2025-08-07

The latest updates at Vendasta include calling AI employees in Automations, better AI image generation, and more scheduling features.

Business App

[Business App: Automations] Use AI Employees in Automations directly by adding the new step "Call an AI Employee." Unlike the step "Add an AI prompt," "Call an AI Employee" leverages the training and context of a business' AI employee to provide a quick, personalized response to customer inquiries via SMS or email, freeing up staff to focus on more complex tasks.
[Business App: Automations] Use AI Employees in Automations to automatically respond to form submissions and other inquiries with a new template: "Form submission - AI Chat Receptionist automatically replies with a custom message." To get started, go to
Business App > Automations > Create automation
and select the new template, "Form submission - AI Chat Receptionist automatically replies with a custom message."
[Business App: Campaigns Pro] Include business details as dynamic content in email campaigns. Especially valuable to multi-location businesses, dynamic variables automatically populate business details, making it easy to create and distribute email templates across all locations.
[Business App: Conversations AI] Improve multilingual AI Voice Receptionist performance with new voice model "OpenAI GPT-4o Realtime (June 2025 Preview)." All accounts with OpenAI as their selected voice model for their AI Voice Receptionist have already been upgraded to this latest model. It offers improved understanding of short, one-word answers and performs better with lower-quality phone calls. Performing excellently in many languages, this upgrade helps your AI Voice Receptionist sound more natural, and suitable for a wider range of businesses and use cases. Note: for AI Voice Receptionists expected to converse mainly in English or Spanish, we still recommend using Deepgram Aura-2. Voice models can be updated in
Business App > AI Workforce > AI Voice Receptionist > Configure > Speech > [select Voice Family].
[Business App: CRM] Connect your Microsoft Outlook calendar in
Business App > CRM > My Meetings
. Perfect for enterprise users in Microsoft ecosystems, this integration ensures accurate syncing of availability, bookings, and cancellations with Outlook.
[Business App: CRM] Set Microsoft Teams as your native video conferencing provider in
Business App > CRM > My Meetings.
This integration automatically generates Microsoft Teams links for video meetings, creating a seamless experience for Outlook users.
[Business App: CRM] Schedule meetings that require multiple team members with ease using "Multi-Host Event Types." This powerful new scheduling option only shows time slots when all selected hosts are available, eliminating the need for manual coordination. It automatically checks the availability of up to five hosts, reducing scheduling inefficiencies for high-touch, multi-participant meetings, and improving adoption among cross-functional teams. To create a new multi-host event, go to
Business App > CRM > My Meetings > Create new team event type
and select the "Multi host" option.
[Business App: CRM] Expand and collapse CRM objects to view only the information you need, saving you from endless scrolling. The system remembers your preference, making it easier to find the right information every time.
[Business App: CRM] View import history easily with the new bulk import summary page in the CRM. You can now see a list of historical imports, eliminating missed notifications or errors and giving you a clear record of all your data imports.

Partner Center

[Partner Center: Automations] Use AI Employees in Automations directly by adding the new step "Call an AI Employee." Unlike the step "Add an AI prompt," "Call an AI Employee" leverages the training and context of a business' AI employee to provide a quick, personalized response to customer inquiries viaSMS, freeing up staff to focus on more complex tasks.
[Partner Center: Conversations AI] Improve multilingual AI Voice Receptionist performance with new voice model "OpenAI GPT-4o Realtime (June 2025 Preview)." For all partner accounts with OpenAI as their selected voice model for their AI Voice Receptionist, we've already upgraded you to this latest model. It offers improved understanding of short, one-word answers and performs better with lower-quality phone calls. Performing excellently in many languages, this upgrade helps your AI Voice Receptionist sound more natural, and suitable for a wider range of businesses and use cases. Note: for AI Voice Receptionists expected to converse mainly in English or Spanish, we still recommend using Deepgram Aura-2. Voice models can be updated in
Business App > AI Workforce > AI Voice Receptionist > Configure > Speech > [select Voice Family].
[Partner Center: CRM] Connect your Microsoft Outlook calendar in
Partner Center > CRM > My Meetings
. Perfect for enterprise users in Microsoft ecosystems, this integration ensures accurate syncing of availability, bookings, and cancellations with Outlook.
[Partner Center: CRM] Set Microsoft Teams as your native video conferencing provider in
Partner Center > CRM > My Meetings.
. This integration automatically generates Microsoft Teams links for video meetings, creating a seamless experience for Outlook users.

Products

[Products: Local SEO] View Bing Places in the marketing funnel on the home screen and in the Executive Report. For both single- and multi-location business apps, Bing Places and Google Business Profile are now nested under a new "All Listings" dropdown, which also includes Keyword Tracking and Google and Bing Analytics, making it easier to monitor and report on a business' online presence.
[Products: Social Marketing] Get better images for social posts with the new gpt-image-1 Model in Social Marketing AI. This new model provides sharper, higher-fidelity visuals with a stronger contextual understanding, delivering images that better reflect the prompt. It also offers new orientation options (Square, Landscape, Portrait, and Auto). This update significantly elevates the user experience, allowing for the creation of more impactful, brand-ready visuals faster and more reliably.
[Products: Social Marketing] Connect LinkedIn in the multi-location Business App to manage brand consistency across multiple locations at scale.
[Products: Social Marketing] Schedule posts in bulk in the multi-location Business App to efficiently manage social media calendars and streamline content management for all locations.