What's New: 2023-08-24

This week, Brooke Walker shares updates to Snapshot Report, Automations, Inbox, and more.

APIs

Document the reason for product cancellations with the Cancel Subscription Assignment API by including a category code and a comment, making it easy to track trends and find out if pricing, performance, competition, or something else is causing the reduction in revenue.

Automations

Set specific admins as eligible to trigger an automation for sensitive workflows that might require senior oversight, such as cancelling products on unpaid accounts.
Append content when updating data on custom fields.

Inbox in Business App

Businesses serving US-based clientele must register their phone numbers before August 31st in order to continue messaging via SMS. Registering is easy via the built-in registration form in Inbox. Learn more
Share images via SMS to facilitate promotion, collaboration, and timely support.
Introduce your clients clients who use SMS messaging to the upcoming Business App Pro plan; it will soon be required for clients to use SMS messaging.
Learn all about Business App Pro

here
!

Reputation Managements & Customer Voice

Send text messages to customers and request reviews within the United Kingdom with the SMS 50 pack - UK add-on.
[Coming Soon] Request reviews via email with Reputation Management Premium to generate more positive reviews for your clients. Keep tabs on Reputation Management Premium's progress by voting here!

Snapshot Report

Google Business Profiles for service area businesses are included, enabling review stats that assess online reputation.