Notify when AI is engaged
under review
B
Bryan Osborn
When the website Agent is engaged, a notification should be sent to a specific user that activity is happening. Notify by email or text message.
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Vendasta Team
marked this post as
under review
Currently, the app will notify a business user when the AI on the website web chat has captured any piece of contact information - which seems like the right moment to notify users. But feel free to add some context as to why you want to notify sooner? Thanks!