Platform

It would be helpful to have more control over what the snapshot shows and does not show. We would like to be able to toggle certain metrics or sections off. We would like to include additional metrics and data as well. For example: Google tracks all kinds of things for example not only the reviews and ratings but also the review responses and how long they took to respond. Is there a way to get more of these metrics onto the snapshot report? They already exist within google and some of them are already in the business app (once the business is a client and has connected their accounts) like the mentioned review response times. I can not figure out if we have access to a toggle that can further customize the snapshots.

Partner is looking forward a white labelled PDF manual walkthrough for the CRM for the customers

Inbox in partner center does not really do much. Actions can not be taken like they can in Business App. This needs to be as robust for partners. Email, Texting, Social We need Reputation Management in Partner Center. Now that we have a Much Improved CRM system we need the features that we have in Business App that will allow us to leverage a single database. This just makes sense and given CRM Integration already exist in Business App.

Do not forget to add an embed widget similar to Calander hero please.

Currently your agencies and customers not residing in the US or Canada are often discriminated as it seems the product management often thinks, designs and develops solutions and applications with the US and Canadian market in mind only. At the same time you have agencies and their customers internationally which can not make use of the same products and services. Please make sure that internationalization, localization and multi-language will be built into any product from the start. This is also true for the AI Voice Assistant, you connect only to +1 phone numbers. You discriminate all customers from any other county in the world. You could use TWILLIO easily in order to make it a global product.

It would be great to have an AI-generated summary of key takeaways displayed in the Snapshot sidebar for a quick review without needing to dive into the full report.

The Snapshot Report will get a clean and modern look with an emphasis on improved customization and making the data easier to understand. While in the short-term this gives the Snapshot Report a much better look, it also means we are providing a way forward to unify our reporting. For example: if users like the way the Snapshot Report is customized, we can begin to extend that customization capability to the Executive Report.

The videos in the Snapshot report are all outdated, the Listing one shows 4 data aggregators still.

Please add Vendasta CRM to the available CRM system integrations for lead ads for direct connection. (listed here https://www.facebook.com/business/help/908902042493104 ) Integrating Vendasta CRM with Meta can help ensure that the leads generated through Meta lead ad campaigns are followed up with quickly to ensure a higher conversion rate.

Many of us wear a lot of hats, salesperson being just one. When we use the CRM to schedule tasks, such as when we need to call or email a client or prospect, there should be an alert when that task comes due. Sales tasks are important and setting them up in the CRM is a waste of time if we can be reminded of the task.