Products

Looking for a tool that will allow us to share a calendar of events without the recipients being locked down to a particular network (i.e. Google, Microsoft, etc). We would like to be able to share a link with a calendar view of all of the upcoming events.

Currently the new product is called Campaign. This is a bit confusing. However, we have verticalized the entire communication to our industry and therefore it is majorly important for us that you stick to your white label promise with all products. While you have enabled a 50% white labeling within partner center, this doesn't show through in business app, which is mandatory for us to sell the product withing our overall communications, marketing and product strategy. Please enable campaigns, Inbox, Calendarhero etc. to be able to fully white label.

With all the new Products and Options, please update the Roadmap Category with i.e. eMail Marketing, Inbox etc.

Automated review responding will help your clients manage their online presence more efficiently. Craft personalized and emotionally resonant replies with this AI-enhanced update designed to respond to diverse customer sentiments and feedback nuances. Powered by Automations in Business App, a review request can be triggered at the right time from events in a business's CRM (including outside systems via Zapier integration.)

Tailor the appearance and functionality of review display widgets in Reputation Management Pro and Premium to meet specific branding and engagement needs. Decide where and how the widgets are placed on websites, optimizing visibility and user experience. Advanced customization will extend to the review request process, enabling businesses to send personalized review invitations and follow-ups, and create a unique and cohesive online reputation management strategy that aligns seamlessly with their brand identity and customer engagement goals.

When I use single location social marketing composer, I should be able to create, schedule, save drafts, or publish posts to additional connectors like YouTube and see stats so as to reach wider audiences and increase engagement. October 30th update: October 16th update:

It would be great if inside Ad Intel, when selecting a time frame, it displayed comparative statistics for selected time frames. This is shown in the executive report, but not in Ad Intel.

As a business owner, if I receive a review that is either for the wrong business, inflammatory, or inappropriate, I want to report it to potentially have it removed from that review source. Currently, reviews can only be reported natively on their sources. To help business owners manage all of their reviews in one place, it would be great to be able to report reviews right in Reputation Management.

Add social media analytics to the executive reports

I would like for Reputation Management to be able to determine if a posted review was the result of a customer receiving an email / SMS review request. The reason is so clients can use this event to trigger an automated remarketing campaign to those customers with an offer to repurchase or request a referral.