Business App

We’re seeing ongoing challenges with users accessing the Business App. Common issues include not receiving email invites, confusion over login credentials, and general friction at the point of entry. These difficulties are not unique to our platform—they are widespread across many applications. To improve access and reduce the support burden, we’re proposing to implement a magic link login option. This secure, one-time link would be delivered via email (and potentially SMS) and allow users to log in without needing a password. Why this matters: Reduces friction and failed login attempts, making access smoother for all users Enhances the user experience, especially for first-time and less tech-savvy users Minimizes support tickets related to login issues, freeing support resources Aligns with best practices for accessibility and security by reducing password fatigue and risk Implementing magic link authentication will bring a faster, simpler, and more secure login experience to the Business App, helping users get started quickly and confidently while reducing common access barriers.

I fully support the request for adding instructional videos in this Feedback Request: "Add custom instructional videos to Business App" But I'd like to go one further. Create a white label User's Guide that Vendasta would manage, but any and all product vendors could add instructions on how to use their product. Base approach would be text, but can also add video and files for download. Product vendor content would only appear if their product is currently in use in the Business App for a particular account. This would need to be a controlled User's Guide where content would have to be reviewed and approved prior to publishing to ensure content remains white label. I can provide a detailed requirements doc if requested. Thanks in advance. Vote everyone!!!

The ability to set up the web chat in conversations AI in your Partner Centre so that default web chat opens with those capabilities in place across the business app

We would like the email notifications to be sent from our branded email addresses (e.g., _____@ support.com , ______@ sampleagency.com ) instead of the default noreply@bookmenow.info address. when a meeting is scheduled using bookmenow.info Could you please check and assist with enabling this? Thank you.

Inside the CRM we need a product catalog and a products tool. THis is very urgent for customers to use the CRM.

You can set up an automation, you can call an AI agent which you've got set up. It can do the work for you and bring all the information back beautifully In JSON But we have no way of Parsing the JSON?

We received a request from one of our largest Google advertisers using Inbox Pro regarding the ability to download selected chat conversations, similar to how chats are saved in a Zoom call. The goal is to easily copy and paste specific chats into their CRM — not all, just selected conversations.

You have a referral program for the platform, but should have one at the Business App level that would allow Partner clients the ability to refer the business app.

It will be helpful to have the option to highlight or filter the failures on the payments. Right now, all the invoices are displayed pretty similar, sometimes with the only difference in the status column. Our sales team requested some type of filtering option, or just to highlight more in the general Invoice list view, the failed payments.

Provide your clients with the ability to request and accept payments online from Business App Pro to collect revenue quickly and easily. Whether they're collecting payment for services rendered or a deposit to hold a product in-store, incoming revenue is directed to one location for easy accounting.