Reports & Analytics

We noticed the daily digest email goes out every day for business app account users even when there is nothing new to report. Over time, clients tend to tune it out since most days it just says there is no activity. Would it be possible to have the digest only send on days when there is at least one new item (new lead, form submission, message, etc)? This could make the email more useful and help it stand out as an actual reminder when something needs attention. Appreciate you considering this, thank you!

Currently, bing data does not populate in the Executive Report. I suggest a direct connection with Bing to pull data and improve reporting.

Please consider rolling over past months unused snapshot reports.

Description: It would save time and improve user experience if each client’s top competitors could be saved in their profile, so that every time a new Snapshot Report is generated, the same competitors are automatically pre-filled. Currently, competitors must be manually added for each new Snapshot Report, which can be repetitive for recurring clients. Please consider adding a way to permanently store competitors at the account or client level for use in future reports. Business Impact: Speeds up report generation for returning clients Reduces user error and repetitive data entry Enhances workflow efficiency for agencies managing multiple Snapshot Reports Thank you for considering this improvement!

Have the option of a Multi Location Report (Brand) to avoid client (users) receiving exec reports for each store/ location. Eg: 1 client has 355 stores and receives 355 exec reports instead of 1 overview of the 355 stores. Not only is this annoying to the client, our exec reports are also flagged for spam as we are sending so many.

in the executive report, under website, we would love to be able to add a section for top page viewed and top post viewed each month

We now have the ability to customize the sections of the executive report by market, but we need more granular control at the client (possibly user for some partners) level. Not all clients in the same market will have the same features in use.

Executive Report e-mails should allow customization to include something other than just a link to the Executive Report. Many customers are not clicking through to their Executive Reports, how many we don't know because this information is not currently available. Most of the SMB's we represent are more interested in the results of the work we do for them than the work itself as they are not technical and don't care about the particulars. If we could have the option in the Executive Report e-mail to include the Marketing Funnel and/or the Google Business Profile performance it would be a great, quick reinforcement of the fruit of our efforts, which is ultimately all SMB's care about. Put differently, customers are not getting enough visual reminders of what they ultimately pay us for, results. Doing this would be an easy measure to increase customer retention.

The ability to modify the colors (e.g., header and banner fill colors) and fonts used in snapshot reports would be useful.