Multi-Location

For businesses with multiple locations under a single brand, it's essential to have the ability to edit listings in bulk. This functionality—offered by platforms like Yext—should be a baseline feature in any multi-location management platform. It ensures consistency across all brand locations and significantly improves operational efficiency.

It would be very beneficial for sales and customer acquisition to show all the data gained by the Snapshot (as it is already the case with reputation) to show for other aspects such as social media and digital advertizing.

Allow the ability to add users to sub-groups within multi-location groups so we can see roll-up reporting for the sub-group and not just the whole group or individual accounts.

Multi-location businesses require location-level management for Reviews and Listings, but Social Media and PPC Ads are inherently brand-level, not location-level. Today, Social and Ads must be provisioned to a single “primary” location, which creates unnecessary cognitive load and operational friction. Social Media and Ads are artificially tied to a single location entity Users must remember which location is designated as “primary” Non-primary locations cannot be filtered out in account management views This breaks mental models for agencies managing brand-level channels across many locations Recommendation: Introduce Group-Level Apps for channels that are not location-specific (Social Media, PPC Ads). Proposed UX Improvements: Allow Social Media and Ads to be provisioned and managed at the Multi-Location Group level Separate Location-Scoped Apps (Listings, Reviews) from Brand-Scoped Apps (Social, Ads) in IA and UI Add filtering and grouping controls to hide non-applicable locations for brand-level tools Clearly indicate scope (Location vs Group) in the UI to reduce ambiguity

A section under Analytics, so you can see each location's basic GA metrics and not just have rounded up Analytics in a brand exec report... Have this in Local SEO for each account, then bring it forth for all locations in the multi dashboard.

Metrics currently combined when looking at Keyword rankings. there should be the ability to see Kw in top 10, avg pos, up, down, gained, and lost by clicking a "Organic Rank" or "Local Rank" tab (or break out the columns for each). Also if you click the "Organic Rank" or "Local Rank" in the top middle graph it should filter the "Average position" number on the left (currently doesn't change).

It would be great to have the ability for Multilocation Users to see a clean overview of which locations do not have their accounts (GBP, FB, Instagram etc) connected, so that they can take an action on that.

Our multi-location clients would like the ability to post a question and an answer to all or selected locations at once. This would allow them to post and answer commonly asked questions among all locations in an efficient manner.

Currently, you have to add each location of a multi-location business as an account, and then create a snapshot for each of its locations. It is time consuming and not a streamlined process. Need to be able to create one account for a multi-location business (HQ plus its other locations) and be able to create ONE snapshot report for the business and all of its locations.